Privacy Policy for Das Taxis

Effective Date: 20-6-25

At Das Taxis, we are committed to protecting the privacy and personal data of our customers, website visitors, and partners. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services or accessing our website dastaxis.co.uk, you agree to the terms outlined in this Privacy Policy.

Das Taxis provides 24/7 transportation services in Dunfermline and surrounding areas, including airport transfers, long-distance journeys, and corporate travel solutions.

1. What Personal Data We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly

  1. Full Name
  2. Phone Number
  3. Email Address
  4. Pickup and Drop-off Locations
  5. Booking Date and Time
  6. Payment Information (if applicable)
  7. Special Travel Requests (e.g., child seat, wheelchair access)

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  1. Your IP address
  2. Device type and browser
  3. Date and time of access
  4. Pages visited
  5. Referring website

This data helps us improve site performance and user experience.

2. How We Use Your Information

We use your personal data for the following purposes:

  1. To confirm and manage bookings
  2. To contact you regarding your ride (updates, confirmations, changes)
  3. To provide customer support
  4. To process payments (if prepaid online)
  5. To monitor site traffic and user interaction (via cookies and analytics tools)
  6. To comply with legal obligations and regulations

We will not use your data for unsolicited marketing unless you have opted in.

3. Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

  1. Performance of a Contract: To fulfill your ride booking.
  2. Consent: For optional services or marketing communications.
  3. Legal Obligation: To comply with local licensing, safety, and tax laws.
  4. Legitimate Interest: To ensure business operations, improve service quality, and protect from fraud.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

  1. Drivers – to fulfill your booking
  2. Payment processors – to complete transactions
  3. IT & Hosting Providers – for email, SMS, and website infrastructure
  4. Law enforcement or legal authorities – where required by law

All third parties we work with are GDPR-compliant and bound by confidentiality agreements.

5. Data Retention

We retain your personal data only for as long as necessary to:

  1. Fulfill your booking or business relationship
  2. Comply with legal, financial, or regulatory obligations
  3. Resolve disputes or enforce agreements

Typically, booking records are kept for up to 6 years for accounting and compliance purposes.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  1. Right to Access – Request a Copy of Your Personal Data.
  2. Right to Rectification – Request correction of inaccurate data.
  3. Right to Erasure – Request deletion of your data where it’s no longer needed.
  4. Right to Restrict Processing – Ask us to limit how we use your data.
  5. Right to Object – Object to direct marketing or processing based on legitimate interest.
  6. Right to Data Portability – Request to receive your data in a usable format.

To exercise these rights, email us at [Insert Email] with your request. We may need to verify your identity before proceeding.

7. Security of Your Information

We take your privacy seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

  1. Secure booking forms (SSL encryption)
  2. Password-protected systems
  3. Access control for authorized personnel only
  4. Encrypted backups

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use best practices.

8. Cookies Policy

Our website uses cookies and similar technologies to enhance the user experience.

What are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand user behavior and enhance functionality.

Types of Cookies We Use:

  1. Essential Cookies: Necessary for site navigation and booking functionality.
  2. Performance Cookies: Help us analyze website usage (e.g., Google Analytics).
  3. Functionality Cookies: Remember your preferences (e.g., location or contact info).
  4. Marketing Cookies (Optional): Track user activity for advertising purposes.

Managing Cookies

You can control or delete cookies through your browser settings. However, turning off essential cookies may affect the website’s functionality.

We display a cookie banner when you first visit our site, and you can choose whether to accept or reject optional cookies.

9. Links to Other Websites

Our website may contain links to third-party sites (e.g., booking platforms, Google Maps). This Privacy Policy applies only to Das Taxis. We are not responsible for the privacy practices of external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16 without the prior consent of their parents. We do not knowingly collect personal data from children. If you believe your child has provided us with their data, please contact us to request its deletion.

11. Changes to This Privacy Policy

We reserve the right to update this policy at any time. When we do, we’ll revise the “Effective Date” at the top of the page. If there are significant changes, we may notify you via email or through a site banner.

12. How Long Do We Store CCTV Footage

Our CCTV is used for public safety and assists with the deterrence of crime and antisocial behaviours; it therefore assists the police in the event of accidents.
We store CCTV footage for a reasonable period and for no longer than necessary.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Data Controller: Das Taxis

📍 55 Gilfillan Road, Dunfermline, Fife, KY11 4XF

📧 Email: hello@dastaxis.co.uk

📞 Phone: 08000163200

Disclaimer

While we strive to ensure the accuracy of the information on our site and in our communications, Das Taxis cannot guarantee that all content is always up-to-date, error-free, or applicable to every situation. All services are subject to availability and may change without prior notice. We are not liable for any indirect or incidental damages that arise from the use of our website or taxi services.